All returns must be within 30 days of delivery. Exchanges (for size and colour) are 100% free for thongs in new condition. For all refunds, no matter the condition, the customer is required to pay the return postage cost.
You can also send the thongs back to us for a worn exchange. Simply pay the return postage and we will send you a new pair for free.
If you're wondering if you have the correct fit, read: What is the correct Archies Thongs fit?
The easiest way to exchange or get a refund is to use our returns portal. Archies Footwear Returns Portal
You will need your full order number (12345-AU) as well as your email address used to place the order.
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