If your order is already on the way or it has been processed by our warehouse, you have two options.
Option 1 - Place another order straight away
The quickest way to get the correct size or colour is to place another order right away. We'll then give you a prepaid shipping label to return the incorrect order to us for a refund on your original order.
Option 2 - Wait for the delivery and use our online returns portal for the exchange or refund
If you are not in a rush, the next option would be to wait for the order to be delivered. You can then use our online returns portal for the exchange or refund if you were wanting to cancel the order.
You will need your full order number (12345-AU) and the email address used to place your order.
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