We are so confident that you will LOVE your Archies Thongs, that we offer a 30-day comfort guarantee for all purchases from our official online store.
Wear your Archies Thongs for a full 30 days and if you’re not completely happy with them — simply pay the return postage cost — and we will refund you for your order (including any original shipping costs on your order).
For all refunds — both new and used condition — the customer is required to pay the return postage cost.
Return Postage Cost for Refunds
1-2 pairs = $10.00
3-4 pairs = $14.00
5-6 pairs = $18.00
The return postage cost is based on the fees that the courier charges us and is therefore subject to change. It includes full door-to-door tracking plus refunds are automatically processed on the first scan.
To return your order for an exchange or refund, we have an online returns portal.
You will need your order number (12345-AU) and the email associated with your order.
Retail purchases: Our 30-day comfort guarantee applies to all purchases made from our official online store. Our retailers are not affiliated with us in any way other than stocking our thongs. It's up to the sole discretion of the retailer to participate in our 30-day comfort guarantee.
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